What Makes for a Great Customer Experience?

What Makes for a Great Customer Experience? - Field Agent Canada - Mystery Shoppers in Canada

Achieving substantial and long-lasting growth for your brand requires not only a great product, but a great experience. This is a major factor determining how well you bring in new customers and secure their ongoing loyalty, but what exactly defines this kind of experience? Let’s find out.   An Eye for the Details   Customer
Read more

Read More

0 Comments

Important Factors in Market Research

Important Factors in Market Research - Field Agent Canada - Mystery Shopping Calgary

No business can expect to get very far without understanding its market. Conducting thorough and consistent market research should always be among your highest priorities, but how do you know that you’re approaching it the right way? Let’s examine a few key factors to keep in mind.   Current Performance   It’s wise to look
Read more

Read More

0 Comments

They Promised Prime Placement in Store, Is That What Really Happened?

They Promised Prime Placement in Store, Is That What Really Happened? - Field Agent Canada - Mystery Shoppers in Canada

You are one of many companies hoping to secure excellent placement for your products in retail stores. Even if you were promised great visibility, it’s not safe to simply assume that your brand is being recognized through all the noise. Fortunately there’s an efficient way to know for sure. What Makes Prime Placement? The physical
Read more

Read More

0 Comments