Supplier / Brands Mystery Shopping

Field Agent Canada



Our mystery shoppers are near your retail partners right now!


By reimagining what a mystery shopper is capable of in the modern age, we’ve successfully combined crowdsourcing technology with mobile trends to bring suppliers and manufacturers more insight into their relationship with retailers, and the execution of the product and its related display and signage setup at the retail level.

With smarter data available to you when you need it and more affordable services thanks to how we’ve cut the costs of your typical brick-and-mortar system, you can rely on our Canadian Mystery Shoppers to head out and evaluate your products at their local retail store. From their smartphones, they can find and record all the observations and insights you need to ensure that your product flourishes in the retail space.

We want to give you confidence in the ability of your product to flourish once it hits the shelves, so we make sure to cover all the relevant factors and record them on the Field Agent app. What else can our mystery shoppers offer you?

  • How the in-store experience impacts your product’s success.
  • Quality of your product’s display and signage.
  • Effectiveness of the retailer in promoting your products.
  • Real-time experience with your product.
  • Customer satisfaction.

What types of research are retailers doing with Field Agent?

Real Shoppers

The most valuable opinion available to you is that of the customers looking for your products. With our simplified mobile process, these customers can offer you genuine insights and observations about these products and what appeals about them.

Real-Time Data Capture

By utilizing a mobile strategy, our mystery shopping process has been streamlined so that our experts can provide you with the data that you’re looking for right away, while the experience is still relevant to you.

Rapid Completion

Need information on your products right now? With country-wide coverage, our mystery shoppers are already in the area for the retail locations you need and can gather information immediately on their Field Agent app.

Mobile vs. Paper

Recording all of the necessary information on paper is a tedious process that slows down your mystery shopper; using our mobile app on a smartphone is and efficient, easy, and reliable way to gather data relevant to your concerns as a supplier.