• Market Research

    What is your target demographic looking for in your product when they go to a retail store? How are retailers promoting and pricing the merchandise? Get powerful market insights on your product and retailer performance.


  • Audits

    With photo and video verification, our mystery shoppers can see if product displays and promotions for your products are being properly executed, offer price checks, monitor on-shelf availability, and learn exactly what draws shoppers to your product.


  • Mystery Shoppers

    The Mystery Shoppers of Field Agent Canada are all real shoppers, who offer authentic opinions and insights into how your product and brand are presented in store and how they perform with the general public.

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Maximize Product Success by Understanding Retail Performance

To ensure that your products are being put to good use, you need to understand how they are presented at the retail level.

Take advantage of the numerous mystery shopper tools available to our supplier clients, whether you need in-store reviews, a new item analysis, on-shelf availability, display compliance, and more. You’ll never have to leave your workplace to investigate the retail place yourself; our mystery shoppers in the area will go there and gather all the data for you! We then organize and assess the data, and present it to you within days.

  • Insights from the retail location straight from our mobile app.
  • Immediate feedback on your product while the in-store experience is fresh.
  • Leverage in-store reviews, surveys, and photo/video verification.
  • Data is evaluated by our experts using agent histories, GPS markers, and more.
  • Near-immediate analytics and custom reports available on your own dashboard.
  • Privacy and security of your private information is assured.

Introducing Field Agent Canada

Hi, I’m Jeff Doucette, director of Field Agent Canada.

Field Agent boast 95% population coverage in Canada, where cellular services are available.Our secret shoppers can deliver the audit, research and rich media in near real-time.

The Best Coverage Available

From coast to coast we have been providing access to our crowd sourced agents since 2010.We provide mystery shopping services across Canada as well as 9 other countries.

Affordable Cost

We use the most advanced applications and crowd sourced pool of secret shoppers.We have literally disrupted the mystery shopping industry by making brick and mortar offices unnecessary. Using technology, including GPS tracking, we are able to return audits in near real-time to our clients.

Amazing Speed

Expect hours or days for results to start rolling in from our secret shoppers.Mobile technology, gps tracking, built in cameras and the ability to record both audio and video… all at a fraction of the cost of traditional mystery shopping.

My Roots are In Retail

As a retail consultant for nearly 20 years I have worked with many of the large product brands. I know retail – period.

I do truly hope that you will give us the opportunity to provide you with a demonstration of our system and reports. Why not reach out today and I am happy to share our methodologies with you.

Sincerely Yours
Mr. Jeff Doucette,
Director, Field Agent Canada