WELCOME TO
THE CANADIAN AGENT PORTAL

Field Agent Canada

FIELD AGENT PAYS YOU

The first app that pays you! Field Agent® pays you to report on specific pieces of information gathered from your iPhone or  Android device.

Q: How do I cash out my earnings?
A: We process all cashouts to agents via Interac e-Transfer. For first time cashouts, please login to our website at www.ca.fieldagent.net. Click on Manage Cashout Options. You will then enter the email address where you would like to receive your e-transfer. Please ensure you record your secret word. Future cashouts can be completed on your app after this initial information is set up!

Q: I cashed out my Field Agent earnings, but I still have not received my funds. It’s showing complete on my app. Can you please advise?
A: Cashouts are processed each Monday prior to 10AM EST. Email notifications to accept your funds are sent by the bank on Tuesday mornings. In the event of a bank holiday on the Monday, email notifications will be delayed until Wednesday.

Q: There’s an administrative task on my app asking for my Social Insurance Number. Why do you need this?
A: As per the CRA, all agents who earn $500 and above in a tax year are required to provided their Social Insurance Number in order to continue earning. Our system will cut off the supply of tasks just before you earn $500 YTD. All agents who supply their SIN can keep working beyond that $500 cutoff and will be issued a T4A slip for their earnings.

Q: I have reserved a task, but I can’t complete it until tomorrow and the timer is running out. What do I do?
A: All tasks come with a two hour reservation window. As soon as you reserve it, the countdown begins!

Q: I’ve completed a task, but I can’t cashout my earnings for it. How come?
A: Once our Quality Control reviews your submission, and approves it, you will see your earnings updated and you can cashout at any time.

Q: How do I change my email on file?
A: Please send a note to support@ca.fieldagent.net for any account edits you require.

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If you need any assistance, please contact our agent support team via email by clicking the link below.

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Field Agent is currently available for iOS and Android devices.

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