Privacy Policy

Field Agent Canada

Field Agent Canada Privacy Policy

Field Agent Canada understands that you are concerned about how your personal information is used and shared and we appreciate you trusting that we will be careful and sensible with your information. This notice describes the Privacy Policy applicable to Field Agent Canada. This privacy notice applies to information collected by our website and mobile application. It will notify you of the following:

1. What personally identifiable information is collected from you through the website and mobile application, how it is used and with whom it may be shared.
2. What choices are available to you regarding the use of your data.
3. The security procedures in place to protect the misuse of your information.
4. How you can correct any inaccuracies in the information.

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting any of the Field Agent Canada Websites (https://ca.fieldagent.net or https://canadianmysteryshopper.ca or https://fieldagentcanada.com) or utilising the Field Agent mobile application (the “App”) and any other software or programs offered by Field Agent (collectively, the “Product”), you are accepting the practices described in this Privacy Policy.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site and the Field Agent mobile application. We only have access to and collect information that you voluntarily give us through the mobile application, via email or other direct contact from you.

We will only use your personally identifiable information to respond to you, regarding the reason you contacted us or to send you email updates / push notifications if you have subscribed / opted-in for these communications. We will not share your personally identifiable information with any third party outside of our organization, unless you give us express consent to do so.

All information submitted through the Field Agent mobile application (surveys, photos, videos, retail audits and mystery shops) is the sole property of Field Agent Canada and is shared with our client(s), however we will not sell or rent your personally identifiable information to anyone.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
The information we learn from users helps us personalize and continually improve your experience with the Field Agent Canada Websites (https://ca.fieldagent.net and www.fieldagentcanada.com and such successor websites (collectively referred to as the “Site”)), and the Product. Here are the types of information we gather.

Information You Provide:
We receive and store any information you enter on the Field Agent Site, successor websites, App, Product or give us in any other way. Specifically, to register with the Field Agent Site, App and Product you must provide us your name and email. You may also be required to provide other personal information before or after completion of work such as credit card information, general demographic information, or tax information, as well as certain non-identifying information, like your gender, birthday and postal code.

Your information also includes the information you choose to share on the Field Agent Site, App and/or Product, such as your income and gender. We also receive other types of non-identifying information about you when you provide photos or videos, such as the time, date, and place you took the photo or video. We additionally collect the information you provide to us in response to survey questions and specific demographic information.

You can choose not to provide certain information, however, as a result you might not be able to participate in all jobs provided in the App or Product or incorporate some of the App or Product. We use the information that you provide for ensuring that you receive information specific to you, responding to your requests, customizing the Site for you, improving our Site, and communicating with you.

Automatic Information:
We receive and store certain types of information whenever you interact with us. Like many websites, we use “cookies,” and we obtain certain types of information when your Web browser accesses the Field Agent Site. You can instruct your browser, by editing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit.

We may also automatically collect certain information when you provide information to the App, such as your location/GPS coordinates (if you enable this feature), a device identifier (but not the UDID), MAC address, and wireless service provider. You can enable or disable location services when you use the App at anytime, through your mobile device settings. However, if you disable location services, you might not be able to participate in any or all jobs provided in the App. This location information is not treated as personal information unless we combine it with or link it to any of the personally identifiable information mentioned above.

What Does Field Agent do With the Personal Information It Receives?

Field Agent collects and uses your personal information to:
• Create and manage your account
• Process your transactions
• Perform research and analysis aimed at improving our services and technologies; and
• To display content that is customized to your account.

Your Access to and Control Over Information

You may opt out of future contacts from us at any time. You can do the following at any time by contacting us via email at support@ca.fieldagent.net

• See what personally identifiable data we have about you, if any.
• Change/correct any personally identifiable data we have about you.
• Have us delete any personally identifiable data we have about you.
• Express any concern you have about our use of your personally identifiable data.

Communications

By registering on the Field Agent Site, App and/or Product, you will receive emails from Field Agent and/or its Affiliates. As a Field Agent Site, App and/or Product participant, it will be necessary for us to communicate with you to provide essential operational, status and transaction updates as well as notices in connection with your account and other information relevant to your participation and use of the Site, App and/or Product (collectively, Core Communications). You may not opt out of such Core Communications, and you agree to your receipt of Core Communications via email and/or other communication methods provided by you in your account registration. If we send non-Core Communications such as newsletters we will give you the opportunity to unsubscribe to them.
As a Field Agent App participant, we may communicate with you with push notifications and other such notices in connection with your account and other information relevant to your participation and use of the App. You may opt out of such notifications by editing your mobile device settings.

Security

We take precautions to protect your information. When you submit sensitive information via the website or mobile application, your information is protected both online and offline.

Wherever we collect sensitive information, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address on our website.

Cookies

We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Sharing

We share information submitted through the Field Agent mobile application (surveys, photos, videos, retail audits and mystery shops) as well as aggregated demographic information with our clients. This is not linked to any personally identifiable information that can identify any individual person.

If you feel that we are not abiding by this privacy policy, you should contact us immediately at support@ca.fieldagent.net

Last modified: July 2019